Terms and Conditions

Welcome to HelixPoint Limited. By accessing or using our website, agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our site.

Introduction

Welcome to our website. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully.

Our Services

We provide event coordination, bookings management, client management, and operational support services. All services will be delivered as described in our proposals or agreements.

Bookings and Payment

1. All bookings are subject to availability.
2. Payment terms, including deposits and final payments, will be clearly stated in your agreement.
3. Full payment or the agreed deposit must be received to confirm services.
4. Late payments may incur additional charges, including interest in line with UK law.

Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information for the services requested.
• Responding promptly to communication and approvals.
• Complying with applicable laws, regulations, and venue rules.

Cancellations and Refunds

1. Cancellation requests must be submitted in writing.
2. Refunds will follow the terms outlined in your agreement.
3. Some services or bookings may be non-refundable; this will be made clear before confirmation.

Intellectual Property

All website content, logos, designs, and materials are owned by us or used with permission. You may not copy, distribute, or reproduce materials without prior written consent.

Limitation of Liability

We aim to provide professional services but are not liable for:

• Loss or damage due to events outside our control.
• Delays or cancellations caused by third parties.
• Indirect, incidental, or consequential losses.

Third-Party Services

We may work with third-party vendors or suppliers to deliver services. We are not liable for their actions or failures beyond our contractual obligations.

Data Protection and Privacy

We handle your personal data in accordance with UK GDPR and our Privacy Policy. Please read our Privacy Policy to understand how we collect, use, and store your information.

Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page. Continued use of our website or services constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms, please contact us at:
📧 info@helixpoint.co.uk